Consulting  packages

You need a specific consulting support about contact center outsourcing issues?

Localization, partner profile, selection process, risks...

Book a two-hour video conferencing with Philippe.

Our seasoned experts,  on the basis of your project description and after an in depth video meeting with you select 3 revelants partner matching with your needs.

They will select the fitting partners in our contact center database of more than 100 vendors 

Operational remote training program on BPO service provider management spanning 4 half-days. From contracting to governance instances, managing the risk of interference, daily monitoring, reporting, and co-construction to enhance performance and quality. The program includes, at the end of the cycle, a video conference for preparing a steering committee.

Our experts select the most revelant competitors and manage the whole RFP, at the end of the process they support and advise you for the final choice. This package includes 8 days of one of our expert.

​