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Services & channels

Our partners are overing all the customer contact Channels 

Voice • Live Chat customer support • Video • Email Management • Social Media • Messaging • SMS • Bots • IV• A/I vidéo content management platform 

In 30+ languages

English • Spanish • Portuguese •German • Italian • French • Dutch • Swedish • Danish • Finnish • Russian • Czech • Polish • Slovak • Ukrainian • Croatian • Slovenian • Serbian • Arabic • Mandarin • Cantonese • Japanese • Bengali • Hindi • Tagalog • Bahasa Malaysia & Indonesia • Afrikaans • Thai • Burmese • Vietnamese • Khmer •

Inbound Contact center services

Customer Service • Content management • Helpdesk • 24/7 service •   • Technical support  •  Peak support • Claim management

Outbound Contact center services

Telesales  •  Telemarketing •  Appointements setting •  Lead generation •  Debt collection •  Client Retention •  Surveys •  Lead generation •  Customer retention

BPO , Non voice services

KYC Data entry • Order processing  •  Transcription  •  Insurance claims and receivables 

NEW: Trust and Safety vendors matching department

Content management, KYC, data protection... The Trust & Safety new challenge is there.

We have merged in a dedicated team contact centers specialists and digital experts in Safety and Trust to help you to detect the most performing providers fitting with your requirements.

Content management A/I tools and providers, KYC solutions, Fraud detection, Customer and employees onboarding, European DSA compliance... visit our website: www.trustandsafetysolutions.com

We can support you to enhance all  the customer journey  from acquisition to retention

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