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Services & channels

Our partners are overing all the customer contact Channels 

Voice • Live Chat customer support • Video • Email Management • Social Media • Messaging • SMS • Bots • IV

In 30+ languages

English • Spanish • Portuguese •German • Italian • French • Dutch • Swedish • Danish • Finnish • Russian • Czech • Polish • Slovak • Ukrainian • Croatian • Slovenian • Serbian • Arabic • Mandarin • Cantonese • Japanese • Bengali • Hindi • Tagalog • Bahasa Malaysia & Indonesia • Afrikaans • Thai • Burmese • Vietnamese • Khmer •

Inbound Contact center services

Customer Service • Customer care • Booking • Helpdesk • 24/7 service •   • Technical support  •  Peak support • Claim management

Outbound Contact center services

Telesales  •  Telemarketing •  Appointements setting •  Lead generation •  Debt collection •  Client Retention •  Surveys •  Lead generation •  Customer retention

BPO , Non voice services

Data entry • Order processing  •  Transcription  •  Insurance claims and receivables 

NEW: Trust and Safety vendors matching department

Content management, KYC, data protection... The Trust & Safety new challenge is there.

We have merged in a dedicated team contact centers specialists and digital experts in Safety and Trust to help you to detect the most performing provider fitting with your requirements.

Content management tools and providers, KYC solutions, Fraud detection, Customer and employees onboarding, European DSA compliance... visit our website: www.trustandsafetysolutions.com

We can support you to enhance all  the customer journey  from acquisition to retention

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