Services & channels
Our partners are covering all the customer contact Channels
Voice • Live Chat customer support • Video • Email Management • Social Media • Messaging • SMS • Bots • IVR • A/I vidéo content management platform
In 30+ languages
English • Spanish • Portuguese •German • Italian • French • Dutch • Swedish • Danish • Finnish • Russian • Czech • Polish • Slovak • Ukrainian • Croatian • Slovenian • Serbian • Arabic • Mandarin • Cantonese • Japanese • Bengali • Hindi • Tagalog • Bahasa Malaysia & Indonesia • Afrikaans • Thai • Burmese • Vietnamese • Khmer •
Inbound Contact center services
Customer Service • Content management • Helpdesk • 24/7 service • • Technical support/Service desk • Peak support • Claim management
Outbound Contact center services
Telesales • Telemarketing • Appointements setting • Lead generation • Debt collection • Client Retention • Surveys • Lead generation • Customer retention
BPO , Non voice services
KYC • Data entry • Order processing • Transcription • Insurance claims and receivables
NEW: Trust and Safety vendors matching department
Content management, KYC, data protection... The Trust & Safety new challenge is there.
We have merged in a dedicated team contact centers specialists and digital experts in Safety and Trust to help you to detect the most performing providers fitting with your requirements.
Content management A/I tools and providers, KYC solutions, Fraud detection, Customer and employees onboarding, European DSA compliance... visit our website: www.trustandsafetysolutions.com
