Find Your Ideal BPO Partner for Multilingual Customer Experience

Outsourcing Solutions helps mid-sized businesses in North America and Europe find the right call center or BPO partner for their customer service and back-office needs.

We specialize in multilingual customer experience outsourcing — identifying, qualifying, and connecting you with trusted service providers across Europe and Africa.

What We Do

✅ Assess your business needs and CX goals✅ Translate your requirements into a clear, actionable brief✅ Select and introduce the most relevant BPO partners✅ Support you during negotiation, onboarding, and launch

"We don’t sell capacity — we create the best match."

Why Work With Us?

🔹 We know the market: we’ve qualified over 70 BPOs across 21 countries🔹 We’re independent: we’re not a vendor, we’re your advisor🔹 We save you time: most of our clients go from brief to signature in 4–8 weeks

Ideal for You If:

• You need bilingual or multilingual support (EN, FR, ES, DE, IT, Dutch, Nordics...)

• You serve customers in Europe, North America or Africa

• You want to outsource but don’t know who to trust

Industries We Serve

• E-commerce

• Financial Services / Fintech

• Insurance

• SaaS / Tech

• Retail / Subscription businesses

What Makes a Great Match?

• Shared values and quality expectations

• Language and cultural alignment

• Pricing adapted to your market

• Tech stack compatibility (SaaS, API, CRM)

Request a Free Consultation

💬 Describe your project in 3 minutes. We’ll get back to you within 48h.Get Started →

FAQ

Where are your BPO partners based?Tunisia, Morocco, Portugal, Spain, France, Romania, Bulgaria, Egypt, Senegal, South Africa and more.

Do you only work with big clients?No — we mostly support companies with 10 to 5,000 employees.

Is this a paid service?Our consulting is free for the client — we are paid by the BPOs once a deal is signed.

What languages can you cover?English, French, Spanish, Arabic, German, Italian, Dutch, Portuguese, Nordics and more.