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Mister's Call Videos
CX Video Tips


How to handle volume peaks?
I give you in 2 minutes some tips and solutions to manage the classical call peaks
Outsourcing Solutions Team
Jul 23, 20251 min read


The clients silent attrition
Today, I'm sharing some tips for detecting weak signals—those invisible causes of customer attrition—using insightful listening and data.
Outsourcing Solutions Team
Jul 23, 20251 min read


Outsourcing in Portugal?
Why Lisbon Portugal is a relevant location to outsource your multilingual customer service
Outsourcing Solutions Team
Jul 23, 20251 min read


Where is the Right Shore?
No location is relevant for all needs and expectations, but on the contrary all locations are possibly adequate to some particular...
Outsourcing Solutions Team
Jul 22, 20251 min read
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